Incidents reported on status page for 1099Policy https://status.1099policy.com/ https://d1lppblt9t2x15.cloudfront.net/logos/db652120f2b02bc039f07bf24eefd54e.png https://status.1099policy.com/ en https://status.1099policy.com/incident/875781 Mon, 20 Apr 2026 16:46:00 -0000 https://status.1099policy.com/incident/875781#72bf7020bab50cde4c36ebe891c5a332feb1336ebceef250eccf3f6d491eed6a This incident has been resolved. Earlier today, the 1099policy API, worker, analytics dashboard, and insurance applications experienced a service disruption caused by an upstream infrastructure issue that prevented our services from reaching the database. All services have recovered and are operating normally. We'll follow up with a short post-incident writeup. https://status.1099policy.com/ Fri, 27 Mar 2026 03:55:19 +0000 https://status.1099policy.com/#2c1c21f67ef66f1d1618faa9c2b697e8e1bf2bcbc948a45e9c27ebfa5bd84d58 1099Policy Dashboard recovered https://status.1099policy.com/ Fri, 27 Mar 2026 03:52:42 +0000 https://status.1099policy.com/#2c1c21f67ef66f1d1618faa9c2b697e8e1bf2bcbc948a45e9c27ebfa5bd84d58 1099Policy Dashboard went down https://status.1099policy.com/ Fri, 20 Mar 2026 21:16:13 +0000 https://status.1099policy.com/#cf0307545f87314e019e039bd3320c0eaa3265ac740e0d73f68fff8d0943546a 1099Policy Dashboard recovered https://status.1099policy.com/ Fri, 20 Mar 2026 21:10:51 +0000 https://status.1099policy.com/#cf0307545f87314e019e039bd3320c0eaa3265ac740e0d73f68fff8d0943546a 1099Policy Dashboard went down https://status.1099policy.com/incident/850734 Sat, 14 Mar 2026 04:35:00 -0000 https://status.1099policy.com/incident/850734#07546201c8726e6935bdd3f5ebaea7f9932871ef1d4045b50cd5475e14d92e8b All queued webhook events have been processed and delivered. The background worker service has been restored and connection resilience improvements have been deployed to prevent recurrence. https://status.1099policy.com/incident/848704 Fri, 13 Mar 2026 16:35:00 -0000 https://status.1099policy.com/incident/848704#bb43265bdfd4076a8d15e662957cb9de6c7aa37c85f25bbcfaef996697913d3e All queued webhook events have been processed and delivered. The background worker service has been restarted and connection resilience improvements have been deployed to prevent recurrence. https://status.1099policy.com/incident/848704 Fri, 13 Mar 2026 09:14:00 -0000 https://status.1099policy.com/incident/848704#d6692c8956bbe66261f977bc9eef27d45e56f83069b32bd58d3bf947e398fe23 Resolved — Between approximately 09:14 UTC and 16:35 UTC on March 13, 2026, webhook deliveries and notification events were delayed. During this window, outbound webhooks and event notifications were queued but not delivered in real time. What happened: A background processing service lost its connection to an internal dependency and did not automatically recover. This caused event delivery to stall while events continued to be queued. Impact: Webhook endpoints did not receive events during the affected window. No events were lost — all queued events have since been delivered. API and dashboard access were not affected. Resolution: The service was restarted and all queued events were processed. We are implementing automatic recovery logic to prevent this type of issue from recurring. https://status.1099policy.com/incident/850734 Thu, 12 Mar 2026 14:59:00 -0000 https://status.1099policy.com/incident/850734#3dccb7d9686e841e36da885dd40b6d6f6ea31a8491dd9dc9e0fcd450451b796f All endpoint configurations corrected. Missed events replayed and successfully delivered. https://status.1099policy.com/incident/845830 Tue, 10 Mar 2026 07:05:00 -0000 https://status.1099policy.com/incident/845830#2c8ee64f4aa85d83bdd56b292c4c58aa63eb56625732234ccbef17d387f019f9 Dashboard and API will be unavailable during maintenance. https://status.1099policy.com/incident/845087 Mon, 09 Mar 2026 09:03:10 -0000 https://status.1099policy.com/incident/845087#b71346ecd85790faeceafc05e2a2d0870669aedc6c3cd224399ac96eff56f6e5 We're updating our internal services and will be putting our system into maintenance for the next 45 minutes. https://status.1099policy.com/incident/850734 Sun, 08 Mar 2026 21:32:00 -0000 https://status.1099policy.com/incident/850734#0cd6cb5afd3b19ede8efe442c21132bf73d0af59f873b5c8188ed2ffe0df54de Resolved — Following an infrastructure migration on March 8, webhook event deliveries were disrupted. Events were created and recorded successfully, but were not delivered to partner endpoints between March 8 and March 12. What happened: A planned infrastructure migration caused the webhook delivery service to start in a clean state. Endpoint routing configuration from the previous environment was not fully carried over, preventing the service from matching events to endpoints. Impact: No webhook events were delivered during this window. No events were lost — all affected events were identified, replayed, and successfully delivered on March 12. Resolution: All endpoint configurations were corrected, missed events were replayed, and a fix was deployed to ensure endpoint data is properly persisted going forward. https://status.1099policy.com/ Wed, 11 Feb 2026 12:28:04 +0000 https://status.1099policy.com/#a8aa00b3b168fef0673adfe52690c019880c07e8346f938fede911661d5a2e0f 1099Policy Dashboard recovered https://status.1099policy.com/ Wed, 11 Feb 2026 12:11:07 +0000 https://status.1099policy.com/#a8aa00b3b168fef0673adfe52690c019880c07e8346f938fede911661d5a2e0f 1099Policy Dashboard went down https://status.1099policy.com/incident/800244 Wed, 07 Jan 2026 19:14:00 -0000 https://status.1099policy.com/incident/800244#41a04150d9e4a730fa9fd55a2665a42a81e74649b32ab717b94c4e436ae7bf99 Start: 2026-01-07 10:28 PST End: 2026-01-07 11:03 PST Duration: 35 minutes Impact: Service was temporarily unavailable. Root Cause: A dependency compatibility issue following a platform upgrade. Resolution: Updated the affected dependency to a compatible version. https://status.1099policy.com/incident/752431 Tue, 28 Oct 2025 07:01:49 -0000 https://status.1099policy.com/incident/752431#d08a20a3535bf6467dd0c0a02a3c597b2a1ebd8a4eb7ad884ac3332a10370cc5 Maintenance completed https://status.1099policy.com/incident/752431 Tue, 28 Oct 2025 06:00:49 -0000 https://status.1099policy.com/incident/752431#5cb371e523ac2e51f21fda5cce7d0b802e5de48643bbf4e629b70bd2e9634009 The dashboard and API will be unavailable during this database maintenance window.