Previous incidents

This incident has been resolved. Earlier today, the 1099policy API, worker, analytics dashboard, and insurance applications experienced a service disruption caused by an upstream infrastructure issue that prevented our services from reaching the database. All services have recovered and are operating normally. We'll follow up with a short post-incident writeup.

All queued webhook events have been processed and delivered. The background worker service has been restarted and connection resilience improvements have been deployed to prevent recurrence.

All queued webhook events have been processed and delivered. The background worker service has been restored and connection resilience improvements have been deployed to prevent recurrence.